CMA Secretarial Services Privacy Policy
Last Updated: 27/04/2023
Introduction
CMA Secretarial Services are committed to protecting the privacy and personal information of our clients, website visitors, and other individuals we interact with as we provide our administrative services. This Privacy Policy applies to all our activities, including those related to our website, social media channels, and any other services we provide (collectively, the "Services").
This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information, in compliance with the United Kingdom's Data Protection Act 2018, the General Data Protection Regulation (GDPR), and other applicable privacy laws.
By using our Services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect different types of personal information to provide our Services effectively. The types of personal information we collect include:
a. Personal Identification Information: such as name, email address, phone number, mailing address, and other contact details.
b. Business Information: such as company name, business address, job title, and industry.
c. Technical Information: such as IP address, browser type, operating system, device information, and other similar technical data.
d. Usage Information: such as how you interact with our Services, including pages visited, clicks, and other engagement metrics.
How We Collect Information
We collect personal information through various methods, including:
a. Directly from you: when you provide it to us by filling out forms, contacting us by email, phone, or other communication methods.
b. Automatically: when you use our Services, we may collect information about your device and usage through cookies and other tracking technologies.
c. From third parties: we may receive information about you from other sources, such as business partners, social media platforms, or other third-party service providers.
How We Use Your Information
We use your personal information for the following purposes:
a. To provide, maintain, and improve our Services, including responding to your inquiries and requests.
b. To communicate with you about our Services, including sending newsletters, updates, and promotional materials.
c. To analyse and understand how our Services are used, in order to enhance their quality and develop new features.
d. To protect the security and integrity of our Services, including detecting, preventing, and responding to security incidents and fraud.
e. To comply with legal and regulatory requirements, and to enforce our terms and conditions.
Disclosure of Your Information
We may disclose your personal information to:
a. Service providers and subcontractors who assist us in providing our Services, such as IT service providers, payment processors, and analytics providers.
b. Business partners, affiliates, and other third parties, when necessary, to fulfil our contractual obligations.
c. Authorities or law enforcement agencies, when required by law, regulation, or legal process.
d. In connection with a merger, acquisition, or sale of assets, where personal information may be transferred as a business asset.
We will not sell, rent, or lease your personal information to third parties without your consent, except as described in this Privacy Policy.
Your Rights
As a data subject under the GDPR and the Data Protection Act 2018, you have certain rights concerning your personal information, such as:
a. The right to access, update, or delete your personal information.
b. The right to object to or restrict the processing of your personal information.
c. The right to data portability, allowing you to obtain a copy of your personal information in a structured, commonly used, and machine-readable format.
d. The right to withdraw your consent to the processing of your personal information, where consent was the basis for processing.
e. The right to lodge a complaint with a supervisory authority, such as the Information Commissioner's Office (ICO) in the UK, if you believe that our processing of your personal information violates applicable laws or regulations.
To exercise your rights, please contact us using the contact information provided below. We may need to verify your identity before fulfilling your request. We will respond to your request within one month, as required by law.
Data Retention and Security
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal and regulatory requirements, and resolve disputes. We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Third-Party Links and Services
Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites. This Privacy Policy does not apply to the personal information you provide to or is collected by third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws and regulations. We will notify you of any material changes by posting the updated Privacy Policy on our website, and we encourage you to review this policy periodically to stay informed about how we protect your personal information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
CMA Secretarial Services
88 Drumsnade Road
Ballynahinch
Co. Down
BT24 8NG
00447470080976
By using our Services, you acknowledge and agree to the terms and conditions set forth in this Privacy Policy.